WCO Launches Stress Management Training for Customs Officers

WCO Launches Stress Management Training for Customs Officers

The World Customs Organization (WCO) has launched new training materials on employee wellbeing and stress management, aiming to empower customs executives and enhance resilience for both employees and the organization. The training covers six modules including wellbeing, designing organizational wellbeing programs, mental health, work-life balance, and stress management. The WCO will pilot the materials and plans to develop training for middle management and frontline staff to establish a culture of wellbeing within customs administrations.

WCO Aids Palestinian Customs in Warehouse Management Upgrade

WCO Aids Palestinian Customs in Warehouse Management Upgrade

The World Customs Organization (WCO) facilitated a study visit for the Palestinian Customs Organization to learn from Morocco's experience in bonded warehouse management. This initiative aims to assist Palestine in establishing and improving its bonded warehouse system, enhancing risk management, and coordinating border management, aligning with the WTO's Trade Facilitation Agreement and promoting trade facilitation. This effort is part of the HMRC-WCO-UNCTAD project, financially supported by the UK government.

WCO Supports Sudan Customs in HR Management Reform

WCO Supports Sudan Customs in HR Management Reform

The World Customs Organization (WCO) held a workshop in Sudan to enhance customs human resource management capabilities, evaluating previous results and improving HRM tools. The workshop focused on workforce planning, job descriptions, competency frameworks, performance appraisal, and employee motivation, resulting in a new roadmap. The WCO provides expertise, technical guidance, and capacity building to help Sudanese Customs build a scientific and efficient human resource management system, enhancing customs modernization.

WCO Backs Sudan Customs in HR Management Reform

WCO Backs Sudan Customs in HR Management Reform

At the request of Sudanese Customs, the World Customs Organization (WCO) provided support for modernizing its human resource management. Through workshops and remote assistance, the WCO helped Sudanese Customs build a modern, competency-based HR management system. This system aims to enhance talent attraction, improve employee performance, optimize talent allocation, and strengthen organizational competitiveness, ultimately contributing to the modernization of Sudanese Customs. The project focused on developing a framework that aligns HR practices with the strategic goals of the organization.

WCO Launches Online Course for Customs Change Management

WCO Launches Online Course for Customs Change Management

The World Customs Organization (WCO) has launched an online Change Management course to equip customs professionals with the skills to navigate the evolving international trade landscape. The course covers change management concepts, stakeholder engagement, tools and processes, and resistance management, emphasizing a blend of theory and practice. It is available on the CLiKC! platform and is accessible free of charge to WCO members. The course aims to improve customs administrations' ability to adapt to new challenges and implement effective trade facilitation measures.

Customs Agencies Boost Efficiency Through Talent Management Strategies

Customs Agencies Boost Efficiency Through Talent Management Strategies

This guide aims to assist customs departments in establishing a competency-based human resource management system to enhance organizational effectiveness. It elaborates on the importance of human resource management, provides a roadmap for developing practical tools, and outlines methods for integrating competency orientation into various processes. Divided into three parts, the guide seeks to enable customs departments to build an exceptional team capable of addressing challenges and seizing opportunities. The ultimate goal is to foster a high-performing workforce within customs administrations.

Customs Brokerage Key to Import Business Efficiency

Customs Brokerage Key to Import Business Efficiency

This article discusses the core concepts of customs operations and the responsibility relationship between importers and customs brokers. It emphasizes the importance of responsibility supervision for ensuring compliance and efficiency, while also highlighting the necessity of communication and risk management within the complex trade environment.

Malawi Customs Strengthened Against Wildlife Trafficking

Malawi Customs Strengthened Against Wildlife Trafficking

The INAMA Project aims to enhance the capacity of Malawi Customs to combat illegal wildlife trade. Through diagnostic assessments, training implementation, and risk management workshops, the project assists Malawi Customs in building risk defenses. It strengthens cooperation with customs administrations of other countries to jointly address the global challenge of illegal wildlife trade, protect endangered species, maintain national security, and facilitate trade. The project ultimately contributes to a more secure and sustainable future by mitigating risks associated with wildlife trafficking.

Bahrain Boosts Customs Audits with WCO Backing

Bahrain Boosts Customs Audits with WCO Backing

The World Customs Organization (WCO) held a Post Clearance Audit workshop in Bahrain to enhance Bahrain Customs' revenue collection capabilities. The workshop focused on international standards, risk management, and audit preparation, emphasizing the importance of risk assessment and data analysis in auditing. Through case studies and practical exercises, it helped Bahrain Customs officials master audit techniques, laying the foundation for building an efficient tax system. The training aimed to improve compliance and reduce revenue leakage through effective post-clearance control mechanisms.

Kazakhstan Advances Customs Modernization Via WCO Audit Workshop

Kazakhstan Advances Customs Modernization Via WCO Audit Workshop

The World Customs Organization (WCO) conducted an online national seminar for Kazakhstan, focusing on post-clearance audit (PCA) capacity building. The seminar aimed to enhance the country's customs trade compliance, promote trade facilitation, and highlighted the importance of a 'soft and hard' approach to auditing, risk management, information sharing, and international cooperation. This initiative supports Kazakhstan's customs modernization efforts.